FAQ

What services does IGV GmbH offer?

IGV GmbH offers a wide range of services. You can receive support from us in fields ranging from product development, process development via optimising your existing products and processes to testing facilities and products.

We specialise in

  • Foods technology in processing plant based raw materials
  • Microalgae biotechnology
  • Testing plant based raw materials and foods in an accredited testing laboratory
  • Training in the aforementioned fields

How can I reach the experts?

Contact data for the right experts are found in the corresponding departments. If you are unsure about who is your right contact, please contact our team lead in Sales, who will be able to help you.

Phone +49 33200 89-0

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Can I access services from different departments of IGV GmbH in an uncomplicated manner?

When working on inquiries or processing orders relating to theme-overlapping tasks, you will naturally have a personal contact person who will organise all services from our company for you.

Will I receive an individual offer upon request?

Our strength lies in jointly developing truly relevant objectives with the customer. Each company has specific challenges which we take into account on an individual basis and implement in specific offers.

Will my inquiries and information be treated confidentially, and not passed on to third parties?

Maintaining secrecy about customer data and information is natural for us, and forms the basis of a long-term trusting cooperation. This relates to the services in our technological departments just as much to the services of our testing laboratory and our Campus training centre.

How quickly will I receive a response to my inquiry?

Regardless of how you contact us - via telephone, fax, e-mail or letter mail we will respond to you within three business days to discuss your inquiry.

How do you bill for your services?

Invoicing for services which we provide fundamentally takes place according to general legal principles and contractual agreements. Should you have specific thoughts on financing, we will gladly clarify them with you on an individual basis.